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Failure to get invoices paid on time always eats into profits and frequently drives companies into liquidation. "The Credit Controller’s Desktop Guide" is a comprehensive practical guide to collecting debts effectively and covers all aspects of the credit controller’s work.
Fully up-to-date and written in a clear, practical style, this desktop guide includes case studies, standard letters and forms, and an update on the latest legal developments. It covers important issues including: bad debts; retention of title; enforcing the judgment; the increased importance of the final warning letter.
This book will enable you to: quantify the true cost of credit to your organization; define the credit control policies that are best suited to you; use a variety of proven collection techniques effectively; anticipate and overcome excuses; take legal action and achieve a satisfactory outcome; detect warning signs of danger early enough.